Med Spa Digital Transformation
Med Spa CRM & Client Engagement Platform
Med SpaCustom SoftwareCRM IntegrationMarketing Automation
Project Overview
Radiance Aesthetics & Wellness is a growing medical spa offering aesthetic treatments, injectables, skin care, and wellness services. As the business grew, managing enquiries, appointments, memberships, follow-ups, and client communication across different platforms became difficult. InvexTech built a centralized CRM and automation platform that connected the full client journey into one system.
Key Features
Online Appointment Booking
Clients can browse treatments, schedule appointments, and receive instant booking confirmations through an easy-to-use online portal.
Med Spa CRM
The CRM centralizes client profiles, treatment history, consultation notes, memberships, and future appointments in one place.
Marketing Automation
Automated email and SMS campaigns help nurture new leads, promote services, and keep existing clients engaged.
AI Reception Assistant
An AI-powered assistant answers common questions, qualifies enquiries, and helps schedule consultations around the clock.
Membership & Loyalty Management
The platform manages memberships, treatment packages, rewards, and recurring subscriptions from a single dashboard.
Business Dashboard
Owners can monitor bookings, client activity, marketing performance, memberships, and daily operations in real time.
Quick Facts
Client:Radiance Aesthetics & Wellness
Industry:Medical Spa & Aesthetics
Location:California, USA
Company Type:Medical Spa & Wellness Clinic
Technical Implementation
Cloud-Based Infrastructure
Built on AWS to support secure, reliable, and scalable business operations.
CRM Integration
Connected client records, appointments, memberships, and treatment history into one centralized platform.
Marketing Automation
Integrated email, SMS, and campaign workflows to automate follow-ups, promotions, and client communication.
AI Automation
AI assistant manages enquiries, appointment requests, FAQs, and lead qualification.
Third-Party Integrations
Integrated with booking systems, payment gateways, GoHighLevel, Twilio, Stripe, and email marketing platforms.
Technologies & Tools
Our carefully selected technology stack ensures optimal performance, scalability, and maintainability.
Cloud & Infrastructure
AWSDockerAmazon S3
Backend Technologies
Node.jsNestJSREST APIs
Database & Storage
PostgreSQLRedis
Frontend Technologies
React.jsNext.jsTypeScript
Integrations
GoHighLevelTwilioStripeMailchimpGoogle Calendar
Ready to Build Your Med Spa Platform?
InvexTech develops custom CRM systems, booking platforms, AI assistants, marketing automation, and business management software designed specifically for modern medical spas and aesthetic clinics.
or call us at +1 (787) 710 2724
AI Powered
HIPAA Ready
Custom Built
